In the modern world, organisations are restless to look for
chances to deal with their performance and develop their strategic benefit. One
of the most outstanding ways of accomplishing this is by executing a Quality
Administration System(QMS) in view of ISO 9001:2015 standard under ISO 9001 certification.
This international standard gives organisations best practices that can be
carried out to give quality services and products to customers. In Qatar, many
organisations are profiting from ISO 9001:2015, which is contributing
positively to business success.
What is ISO 9001:2015?
ISO 9001:2015 is one of the standards which are related to ISO 9000 certification which is a collection of international standards focused on quality services. It gives a system inside which an association is in the ability to adjust to the expectations of the client and different partners in the legal framework of an organisation in as much as a product or a service. Through the standard objectives, there was the advancement of resultant quality Management which has a few standards, for example, client centre, top administration involvement, process approach, and constant improvement.
Visit Aegis.qa to know more!
Benefits of ISO 9001:2015 Certification
ISO 9001:2015 certification brings numerous advantages, helping businesses in Qatar improve quality, efficiency, and customer satisfaction. Here are the key benefits of obtaining this valuable certification.
Enhanced Customer Satisfaction
ISO 9001:2015 states on meeting the clients and upgrading the level of fulfilment. In such a manner, this type of certification can empower firms working in the Qatari market to show the adequacy of their products and services. It not only assists associations with offering products or services to their clients but additionally obtains new clients; therefore, further developing customer loyalty.
Improved Efficiency and Productivity
Implementing ISO 9001:2015 specifies that organisations must formally describe their processes. This brings about clarity to areas where there is inefficiency and where different procedures could be enhanced. Thus, it allows making the company’s operations more efficient and avoids unnecessary costs and losses. The overall implication of this systematic approach is that resources are utilised in the most efficient manner possible and hence, there are cost reduction benefits.
Better Risk Management
The ISO 9001:2015 standard is also focused on the concept of risk management. What this means is that the companies and organisations must sit down, perhaps model their operation and see the risks that are in the operation space and how they can avoid them. Risk mitigation entails regarding the risks as potential forms of hindrances to business and ensuring they are contained to enable the proper functioning of the business processes. This is especially true in today’s rapidly dynamic economy such as Qatar whereby flexibility is key to survival and growth.
Employee Engagement and Motivation
Every employee within an organisation can participate in a
QMS implementation. When the employees have comprehension of their tasks and
their impact on quality objectives then it is believed that the employees will
be motivated. ISO 9001:2015 fosters engagement for change and innovation as all
the employees are valued and supported to offer ideas for enhancement.
Steps to Achieve ISO 9001:2015 Certification
Achieving ISO 9001 certification has a few steps involved:
Understanding the Standard
The initial step is to figure out what is the ISO 9001:2015 and the prerequisites for its execution. It is done by either conducting training for the organisations' workers or getting the services of a person with profound information and understanding of ISO necessities.
Gap Analysis
A gap analysis helps organisations identify the differences between their current processes and the ISO 9001:2015 requirements will be addressed while the remaining ones will be part of the future goals of the company. This paper lays down the course of action that should be taken to put into practice the laws of the country.
Developing a QMS
Based on the gap analysis, companies need to develop and document their Quality Management System. This includes creating quality policies, procedures, and process documents.
Implementation
The next step that can be taken is the implementation of the QMS throughout the organisation. This involves informing individuals, executing change, and ensuring that people are fully aware of the expectations towards them.
Internal Audit
Before applying for certification, companies should conduct an internal audit to ensure their QMS is effective and compliant with ISO 9001:2015. It helps in the identification of which areas need improvement.
Certification Audit
The final step will be conducting an audit from an outside
certification body which will examine the QMS. If the system meets the ISO
9001:2015 standards shall apply with Aegis.qa in awarding the certification to
the company.
Conclusion
ISO 9001 certification is of importance to organisations in
the following ways as it leads to an increase in customer satisfaction,
efficiency, enhanced market reputation, and compliance with requirements
amongst others. If the details of this standard are implemented by companies
through the establishment of their Quality Management System, business
improvement and sustainable development can be achieved. In a dynamic and
competitive market like Qatar, ISO 9001:2015 certification is a very useful
document that will benefit the companies and can be utilised to help them
become successful.
